Jogajor Sport

Return & Refund Policy

Effective Date: 17 June 2026

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At JogaJor Sport, we want you to be satisfied with your purchase. If you are not completely happy, please review our return policy below.

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1. Return Eligibility

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We accept returns within 14 days of delivery.

To be eligible for a return, items must be:

• Unused and unworn

• In the same condition as received

• With all original tags attached

• In original packaging

We reserve the right to refuse returns that do not meet these conditions.

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2. Non-Returnable Items

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The following items are not eligible for return:

• Items that have been worn, washed, or altered

• Items returned without original tags or packaging

• Any items marked as final sale (if applicable)

 

3. Return Process

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To initiate a return, please contact us at:

📧 info@jogajor.com

Include:

• Your order number

• The item(s) you wish to return

• Reason for return

Once your return is approved, we will provide instructions for returning your item.

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4. Return Shipping

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Customers are responsible for return shipping costs unless the item received was defective or incorrect.

We recommend using a trackable shipping service, as we are not responsible for lost or missing return shipments.

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5. Refunds

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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to your original payment method

• Processing times may vary depending on your payment provider

Shipping costs are non-refundable.

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6. Exchanges

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At this time, we do not offer direct exchanges.

If you would like a different size or item, please return your original purchase and place a new order.

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7. Damaged or Incorrect Items

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If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery.

We will resolve the issue as quickly as possible, including offering a replacement or refund where appropriate.

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8. Late or Missing Refunds

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If you have not received your refund:

• Check your bank or credit card account again

• Contact your payment provider, as processing times may vary

If you still require assistance, please contact us at:

📧 info@jogajor.com

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9. Policy Updates

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We reserve the right to update or modify this Return & Refund Policy at any time. Changes will take effect immediately upon posting.